Shipping Policy
Thank you for shopping with Vitamin Boys. We are committed to getting your order to you quickly and safely.
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1. Order Processing Time
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Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
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Orders placed after 12 PM PST may be processed the next business day.
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You will receive a confirmation email once your order has shipped.
During high-volume periods, processing times may be slightly longer.
2. Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping: 2–3 business days
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Priority/Express (if selected): 1–2 business days
Delivery times are estimates and not guaranteed once shipped.
3. Free Shipping
We may offer free shipping promotions on qualifying orders. Any minimum purchase requirements will be clearly stated at checkout.
4. Shipping Carriers
We ship via trusted carriers such as:
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USPS
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UPS
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FedEx
Carrier selection may vary based on destination and order size.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
6. Shipping Address Accuracy
Please ensure your shipping address is correct at checkout.
Vitamin Boys is not responsible for:
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Delays due to incorrect addresses
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Packages delivered to the wrong address due to customer error
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Lost packages marked as delivered by the carrier
If an order is returned due to incorrect address information, additional shipping fees may apply.
7. Lost or Damaged Packages
If your package arrives damaged or appears lost in transit:
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Contact us within 5 days of delivery (or expected delivery date).
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Email: vitaminboysonline@gmail.com
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Include your order number and photos (if damaged).
We will work with the carrier to resolve the issue as quickly as possible.
8. International Shipping
International shipping rates and delivery times vary by country. Customers are responsible for any customs duties or import taxes imposed by their country.
9. Shipping Restrictions
Certain products may be restricted from shipping to specific states or countries due to regulations.
10. Contact Us
If you have any questions about shipping:
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Vitamin Boys
(209) 324-7616
Modesto, California